At Luru, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number

  • Shipping and billing addresses

  • Payment information (processed securely via third-party gateways)

  • Device and browsing data (via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our products and website experience

  • Send updates, offers, and promotional content (only with your consent)

3. Sharing of Information

We do not sell or rent your personal data. We only share it with:

  • Payment processors (e.g., Razorpay, Stripe, etc.)

  • Shipping partners (e.g., Blue Dart, DTDC)

  • Service providers for analytics and marketing (with privacy safeguards)

4. Cookies & Tracking

We use cookies to enhance your browsing experience. You can disable cookies through your browser settings if preferred.

5. Data Security

We implement industry-standard measures to secure your data from unauthorized access, disclosure, or loss.

6. Your Rights

You may:

  • Request access or deletion of your data

  • Opt-out of marketing communications at any time

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated effective date.

8. Contact Us

For questions or concerns about this policy, contact us at: admin@theluru.com